Karina Garza - San Antonio, TX

Posted on Nov 01, 2016

"This is honestly the only testimonial I have ever written—I’ve done a review or two, but never a testimonial. However, I thought it was worth doing for Vapor Authority because they deserve it. They were looking for real testimonials from real customers which I respect even more. They have been so great to me, which is saying a lot because I’m a real pain in the ass. No matter what I needed or how many times I called and complained, they always had a fair and reasonable solution to satisfy me—their customer. My business partner also shops with them, and he says the same exact thing. Some companies, whether it's a vaping company or otherwise, are too shortsighted. Vapor Authority builds relationships, and their strategy works because we keep coming back. Sorry for the hundred calls, and thank you for answering them."