Issac Toffer - Los Angeles, CA
"I had reached a point that I would be out of breath running up just one flight of stairs… pretty bad for a 32 year old. I decided that I had to quit smoking. After jumping around from company to company I found you guys and haven't looked back. I've dealt with so many of you guys over the years (Joe, Mike, Todd, Raul, Cameron, Marci, etc.) and your whole team is just awesome. A lot of companies claim that "their customers come first" but really all they care about is to make as much money as they can. I will never forget my 3rd order (maybe it was the 4th), and I wanted to get a whole new setup. I called in to get a little help picking something, and I was leaning towards a pretty expensive mod, and Joe actually talked me out of it. He said that a cheaper one would be better for my needs. I mean, honestly, who does that? I'll tell you who--Vapor Authority. You guys have always been completely honest and up-front with me, and I always feel as though you truly have my best intentions at heart. Thank you for being one of the very few remaining companies that actually cares about their customers. You have a lifetime customer with me, and I have always sent everyone I know to you guys."